ROKEXPRESS Privacy Policy
Updated: December 29, 2023
ROKEXPRESS respects the privacy of its users and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, or any other services provided by ROKEXPRESS.
Information We Collect:
We may collect the following types of information when you use our services:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, physical address, company name, and job title.
- Usage Data: This includes information about how you use our services, such as the pages you visit, the features you use, the time and date of your visit, and your IP address.
- Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activity and preferences.
How We Use Your Information:
We may use your information for the following purposes:
- To provide and improve our services.
- To fulfill your requests, such as processing your shipments and providing customer service.
- To send you important information about your shipments and our services.
- To personalize your experience on our website and mobile applications.
- To send you marketing and promotional communications, with your consent.
- To comply with legal and regulatory requirements.
Disclosure of Your Information:
We may disclose your information to the following third parties:
- Service providers who help us operate our business, such as shipping carriers, customs brokers, and warehouses.
- Third-party partners who offer complementary services, such as insurance or freight forwarding.
- Law enforcement officials or other government agencies, if required by law.
Your Choices:
You have the following choices regarding your information:
- You can opt out of receiving marketing and promotional communications from us.
- You can access and update your personal information through your account settings.
- You can contact us to request that we delete your personal information.
Data Security:
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the complete security of your information.
Children’s Privacy:
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are material.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at he***@ro********.com